Slendor

Frequently Asked Questions

The questions our inbox sees every week, answered in one place.

Chairs & Cots

What is the difference between the XL and XXL chairs?

Seat width and footprint. XL runs a 29-inch-wide padded seat; XXL stretches to 33 inches with a correspondingly wider frame. Both recline past flat into the zero gravity position and lock there; both fold flat for storage. If you have the porch space, most people size up.

Does zero gravity recline actually lock?

Yes — a lever under the armrest fixes the recline at any angle, including fully upright for reading and fully reclined for napping. The chair will not shift until you release it.

How much weight do the camping cots hold?

The frames are rated to 500 pounds. That is the static structural rating of the steel tube and leg geometry, not a marketing round-up — it is the same figure printed on the box.

How big is a cot packed up?

Folded into its carry bag, a cot rides like a small duffel and fits a car trunk with room left over. Setup is a fold-out frame plus end bars — a few minutes, no tools.

Home & Craft

Which shelf liner size do I need?

Measure the wire shelf in inches, depth then width, and match it to the closest of the five sizes (14 x 24 up to 18 x 48). Between sizes? Order the next size up — the liner trims cleanly with household scissors.

What does 5 in 1 mean on the heat presses?

One machine with interchangeable platens for flat items, caps, mugs and two plate sizes. The swing-away design rotates the hot upper platen fully clear of the work area, so your hands never pass under the element while you arrange a shirt.

Will the lap desk fit my laptop?

The deck takes laptops in the common 13–17 inch range with room for a mouse; a raised lip and the cup holder keep things from sliding when you shift. Product pages list exact deck dimensions.

Ordering, Payment and Delivery

Do I buy from this site?

No. This is a catalog: there is no cart here and no card form. The buy button takes you to our retail partner, and the order, the payment and the box all live in your account there. We are the place you compare sizes, ratings and colors before you get there.

What payment methods can I use?

Whatever the partner store accepts at its own checkout — that page is the authority, and it is where the charge happens. Nothing is paid on this site, and we never see your card.

What does delivery cost and how long does it take?

Both are set at the partner checkout and depend on your address and the option you choose; oversized items can follow their own rules there. The estimate shown before you confirm is the binding one. See the Shipping & Delivery page for what sits where.

Can I change or cancel an order?

Yes, while the order is still open — from the order itself in your partner account. We have no access to it and cannot cancel anything on your behalf.

Where is my box?

The tracking link is in the order in your partner account, and their support handles a parcel that is late or lost. Writing to us only costs you a day — we cannot see that record.

What if it arrives damaged?

Photograph it and open the claim from the order at the partner store, inside their claim window. The Returns & Exchanges page has the details.

Are the prices here current?

They are copied from the partner listing when we last checked and can move. Treat the price on this site as a guide and the one at checkout as the real one.