Slendor

Shipping & Delivery

This site is a catalog. Checkout, payment and delivery belong to our retail partner — here is what that means in practice.

Who Ships Your Order

Slendor keeps the catalog here: the sizes, the load ratings, the folded dimensions, the photographs. There is no cart on this site and no card form. Every buy button hands you over to our retail partner, and from that moment the order lives in your account there — payment, packing, carrier, tracking and delivery date included.

That is why you will not find a shipping-rate table on this page. Cost and speed depend on the option you pick at the partner store, on your address, and on any membership you already have with them. Oversized gear like the XXL chairs and the heat presses can carry its own handling rules there, which is another reason the number that matters is the one at their checkout.

Where Each Question Is Answered

QuestionWhere it is answered
Shipping cost and delivery dateAt the partner checkout, before you confirm
Accepted payment methodsThe partner’s payment page
Tracking number, parcel statusOrder history in your partner account
Late, lost or damaged boxPartner support, from that same order
Changing or cancelling an orderPartner account, while the order is still open
Which size, rating or liner you needUs — that is what this catalog is for

Tracking

The tracking link appears in your partner order as soon as the label is printed, and goes live at the carrier’s first scan — a quiet tracking page on the first evening is normal, not a lost box. We have no access to that record and cannot look it up for you.

Coverage

Delivery reach, including Alaska, Hawaii, rural routes and APO/FPO addresses, is set by the partner. The address form at their checkout will tell you immediately whether a given item reaches you, and oversized items are where the answer most often differs.

Prices on This Site

Prices and availability here are copied from the partner listing at the time of our last check and can change without notice. The number on the partner page at the moment you pay is the real one.